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Dec 25
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Guide to Smart Windows 11 Settings to Boost Your Productivity

By Productivity

The newest Windows OS is fast gaining ground on Windows 10. As of August 2024, Windows 11 had over 31% of the Windows market share. That is bound to increase fast as Windows 10 retires in 2025. Already upgraded to the new operating system or planning to soon? Then, you’ll love these tips on optimizing your Windows 11 experience. Windows 11 offers several great features. But you must use them to gain the productivity boost. Let’s jump into some of the most effective settings and tools that can transform your daily workflow. 1. Start Menu Customization The Start Menu might…

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Dec 15
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How Can Small Businesses Embrace the Cashless Revolution? 

By New Technology

The world has gone digital. We see it everywhere people shop for goods and services. Cash, check, or debit used to be the norm. Now, there are payment wallets that people expect businesses to accept. They include things like Apple Pay, Google Pay, PayPal and more. Small businesses need to keep pace with these new methods of payment. It’s essential to adapt to stay competitive. You can easily lose business if people can’t pay the way they like. As a trusted managed IT service provider, we’re here to help. Many of our clients are navigating this shift to cashless wallets….

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Dec 10
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Watch Out for Google Searches – “Malvertising” Is on the Rise!  

By Cybersecurity

There are many types of malware. One of the most common is called “malvertising.” It crops up everywhere. Including social media sites and websites. You can also see these malicious ads on Google searches. Two things are making malvertising even more dangerous. One is that hackers use AI to make it very believable. The other is that it’s on the rise, according to Malwarebytes. In the fall of 2023, malvertising increased by 42% (month over month). It’s important to inform yourself about this online threat. Knowledge is the power to protect yourself. Especially when it comes to malicious cybercriminals. Below,…

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Dec 05
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Cyber Experts Say You Should Use These Best Practices for Event Logging

By Cybersecurity

Today’s businesses are no stranger to the word cybersecurity. They are facing a growing wave of cyberattacks. These come from ransomware to sophisticated phishing schemes. How do you stand ahead of these threats? A strong cybersecurity strategy is essential. One crucial component of this strategy is event logging. It’s one that not every business owner is aware of. Think of event logging as a digital detective. What does tracking activities and events across your IT systems do? It helps you spot potential security breaches and respond swiftly. As your managed IT service provider, we’re committed to helping you. We can…

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Nov 30
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7 Great Examples of How AI is Helping Small Businesses

By Business

Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits.  The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without spending a fortune. This post will explore seven great examples of how to use AI to succeed in a competitive market. 1. Streamlining Customer Support with AI Chatbots Small businesses often struggle with limited customer service resources. AI-powered chatbots provide a cost-effective solution. They automate…

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Nov 25
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Top Technologies Transforming Customer Service Today    

By Business

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations.  55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and satisfaction. So, what kinds of technology can boost your customer experience? Below, we’ll explore several options transforming customer service today as well as explain how they can help your company stay competitive. 1. Artificial Intelligence (AI) and Machine Learning AI and Machine Learning are leading…

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Nov 20
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Data Breach Damage Control: Avoid These Pitfalls

By Business Continuity

Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing. The average cost of a data breach has reached 4.88 million USD. Effective damage control requires a well-planned approach. But there are common pitfalls that can exacerbate the situation. This article will guide you through the key steps of data breach damage control. As well as highlight the pitfalls you should steer clear of to reduce the impact. Pitfall #1: Delayed…

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