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New Technology

May 10
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Free Call Center Customer Service vector and picture

7 Customer-Facing Technologies to Give You an Advantage

By New Technology

Customers look for convenience. In today’s world that means technology that makes their life easier. From webforms to POS systems, you need to keep the customer experience in mind in all you do. When people aren’t happy with their experience interacting with a company, they leave. And their experience might not have anything to do with your products or services. Maybe they found it hard to navigate your website. They may have a question, but no one was around to answer it. Customers expect you to make it easy for them to do business with you. Companies that do that,…

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Feb 25
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Free illustrations of Metaverse

How Is the Metaverse Going to Change Business?

By Business, New Technology

The new buzzword around town is “metaverse.” But what does that actually mean for businesses? Is it just something that social media companies need to be concerned about? According to people like Apple’s CEO Tim Cook, the metaverse is coming. He stated that “Life without AR will soon be unthinkable.” Whether that’s a short-term or long-off prediction, companies need to be ready. First comes the understanding of what the metaverse is. Metaverse is a general term – hence why it’s not capitalized like a proper name. The metaverse refers to a collective upgrade of the internet to a 3D virtual…

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